30-Day Archival Returns & Exchanges Policy

1. Eligibility Criteria

Patrons enjoy an unconditional 30-day inspection privilege. Garments may be returned or exchanged for alternate sizes provided they remain in pristine, unworn, unwashed condition with intact security tags and archival presentation boxes.

2. Sizing Alteration Privilege

Should a garment require slight sleeve or waist alteration, our Banani atelier provides complimentary tailoring adjustments for patrons in Dhaka.

3. Refund Mechanism

Upon receiving and inspecting returned merchandise at our fulfillment center, refunds are disbursed via bKash, Nagad, or original card transfer within 3 to 5 business days.